About United Laundry Service
We foster a transparent and partnership-forward approach, working as a team with our customers to share knowledge and experience and drive best practices.
With multiple facilities across Hawaii, including two full service facilities exclusively for hospitality and one facility committed to healthcare, we are uniquely positioned to offer complete redundancy in the region with the latest technology in the industry.
services we offer
For customer owned goods or rental items, we offer customized pricing and service for rooms linen and terry, pool, beach, spa and fitness textiles, specialty pieces, robes, uniforms, valet, mats and curtains.
Total Linen Management
A unique 360-degree program, with inventory management and dock-to-closet linen and laundry service.
On Premise Operations
We offer our expertise and proven process driven procedures to hotel ownership groups and independent properties for on premise laundry management or consultation.
Inventory Control and Customer Service
Dedicated service teams for every client work directly with our production managers and oversee inventory control and day to day communications, including access to a proprietary CRM system, linen tracking software, and GPS fleet management.
State-of-the-art equipment. Industry leading engineering. Environmentally conscious processing.
With a combined capacity for over 450,000 pounds per day in Kona and Honolulu, we have market-leading scope and size with complete plant redundancy and the most up to date equipment in the industry.
Our in-house engineering team adheres to a daily preventive maintenance program, and monitors our custom-tailored chemistry and wash formulas to assure consistent and high-quality performance.
Our plant operations are driven by the passion for our core values of safety, quality, and community. We strive for everyday excellence with a constant approach to continuous improvement, employee training, and a focus on proactive customer service.
Our team members are truly one family, and the Aloha spirit pervades our operations.